Australian Consulate-General
Ho Chi Minh City, Vietnam

Visas and Immigration

Visas and Immigration

English | Vietnamese 

This is the website of the Department of Home Affairs, Australian Visa office in Vietnam. 

News from the Australian Government Department of Home Affairs

Visa Application Charge (VAC) Refunds for Students and Working Holiday Makers

Students

As part of the Government’s response to COVID19, Student visa holders who are currently offshore and travel to Australia between 19 January 2022 and 19 March 2022, are eligible for a refund of their visa application charge. You will be able to apply for a refund up until 31 December 2022. Students are also able to work unlimited hours in any sector in Australia for at least the next 3 months.

Student visa holders can travel to Australia without applying for a travel exemption but must be fully vaccinated with an Australian approved or recognised vaccine. 

For information on these changes visit: https://immi.homeaffairs.gov.au/visas/getting-a-visa/visa-listing/student-500/temporary-relaxation-of-working-hours-for-student-visa-holders

For information on vaccine requirements visit: https://covid19.homeaffairs.gov.au/vaccinated-travellers

Working Holiday Makers

As part of the Government’s response to COVID19, Working Holiday Maker visa holders who are currently offshore and travel to Australia between 19 January 2022 and 19 April 2022, are eligible for a refund of their visa application charge.  You will be able to apply for a refund up until 31 December 2022.   Working Holiday Makers can also now work for the same employer for more than 6 months until 31 December 2022.

Working Holiday Maker visa holders can travel to Australia without applying for a travel exemption but must be fully vaccinated with an Australian approved or recognised vaccine. 

For information on these changes visit: https://immi.homeaffairs.gov.au/what-we-do/whm-program/latest-news

For information on vaccine requirements visit: https://covid19.homeaffairs.gov.au/vaccinated-travellers

VAC refunds

For information on how to apply for a refund of a Visa Application Charge, visit:

Getting a refund (homeaffairs.gov.au)

 

Request for Information (RFI) for the provision of administrative services for the Australian Government Department of Home Affairs

The Australia Government Department of Home Affairs has released an RFI today on AusTender titled Service Delivery Partners: Delivering Administrative Services for the Department of Home Affairs (HOMEAFFAIRS/2083/RFI).  The RFI seeks information on best practice service approaches and technologies to support and extend the Department’s overseas service delivery. It aims to identify opportunities that will enable the Department to meet increasing future demand for services. 

Reopening our border during COVID-19 will see an increase in demand for departmental services along with evolving integrity threats and traveller expectations for more efficient, digitally enabled services. To meet these challenges the Department is examining opportunities to increase the involvement of Service Delivery Partners in the delivery of its overseas transactional and administrative services.

If you are a supplier of application support, biometric collection and/or verification services (as well as other services as described in the RFI), the Department is keen to hear from you.  The RFI is not a procurement. Whilst the Department has not yet committed to any future procurement activity, next steps may include a procurement process commencing in 2022.

News from the Australian Embassy in Vietnam

The Australian Embassy is aware of organisations and individuals claiming to be able to facilitate visas under the planned Australian Agriculture Visa program. This visa program is currently under development and therefore applications for Australian Agriculture Visas cannot currently be made. Further information about the program, including a fact sheet, can be found on the Department of Foreign Affairs and Trade website.

Be wary of advertisements from organisations and individuals falsely claiming to be able to facilitate visas to Australia.  For further information, see below “Be aware of visa scams that operate in Vietnam”.

Novel coronavirus and Australian visas

The Australian government has announced measures to ensure the health, safety and well-being of the Australian community.

Visa applicants and travellers should view the latest information available on the following websites:

If you are an immediate family member of an Australian citizen or permanent resident who need to travel to Australia urgently, you must lodge an application online. Once you have lodged, you can request urgent processing here.

We are currently prioritising visas for people who are exempt from Australia’s current travel restrictions. Please note we will not be processing visas for anyone who does not meet the exemption until after the restrictions are lifted.

Australian Visa Application Centres in Vietnam

The Australian Visa Application Centres (AVACs) in Hanoi, Da Nang and Ho Chi Minh City have resumed operations for Biometrics collection, strictly by appointment. Paper applications will not be accepted by mail or at the office.

From 30 September 2021 all applications for visitor visas (subclass 600) must be lodged online via ImmiAccount.

Urgent visa applications must be lodged online through ImmiAccount. Login to or create an ImmiAccount here.

Visa related enquiries should be submitted by using the web-based Australian Immigration Enquiry form.

Home Affairs website in Australia

The Department of Home Affairs website will help you to choose a suitable visa from all the visa types, and outline all the eligibility criteria.

Frequently Asked Questions

See our pages in English and in Vietnamese for more information on:

  • How to apply for a visa
  • Application fees
  • Processing times
  • Biometrics

General Visa Information

We recommend you lodge your application early and online. The Commonwealth of Australia does not accept any responsibility or liability for financial losses incurred by applicants whose visa application was finalised later than expected or whether an application was unsuccessful.

Australia’s borders are currently closed and entry to Australia remains strictly controlled to help prevent the spread of COVID-19. Travel to Australia is only available if you are exempt or you have been granted an individual exemption. You need to apply for an exemption using the Travel Exemption portal https://travel-exemptions.homeaffairs.gov.au/tep at least two weeks, but not more than two months, before your planned travel. If you are not granted an exemption, you should not continue with your travel plans, as you will not be permitted to board a flight to Australia. If you are granted a travel exemption, you need to take evidence of that exemption decision to the airport. See https://covid19.homeaffairs.gov.au/travel-restrictions

Specific visa information and checklists

Vietnam information

Contact us

To respond to request or submit an enquiry, use the web-based Australian Immigration Enquiry form.

You can also call the Home Affairs Global Service Centre number on +61 2 6196 0196, open Monday to Friday 9am to 5pm (local time).

All correspondence (including visa decisions) will be sent to you from a "nil-reply" email address. Do not reply to these emails.

 

Last updated 28.01.2022