Australian Consulate-General
Ho Chi Minh City, Vietnam

Passport, Notarial and Consular Services

 

COVID-19: Online Passport Application

From 3 September 2021, customers in Vietnam who have been issued with a 10-year Australian passport since 2005 or who are applying for a child passport will be able to upload their application via the Australian Passport Office website.

In order to use new digital upload function, you must:

  • be located in Vietnam
  • have held a 10-year Australian Passport since 2005; or
  • be lodging an application for a child in Vietnam

If you do not meet the above criteria, this option is not available to you and you must lodge your Australian passport application in person at the Australian Consulate-General, Ho Chi Minh City when the office is re-open to the public.

Accessing the new document upload function on the Australian Passport Office website

For customers in Vietnam who meet the above criteria, follow the steps below to lodge your passport application:

  • Complete the application form online
  • Upload the application form, supporting documents, digital photo and payment authorisation

Once your digital application is assessed (note this may take up to 4 days), you will receive an email from [email protected] to finalise the payment authorisation.

You will be also contacted if:

  • the application is for a child
  • there is a problem with what you have submitted
  • you are not eligible for this service

Once your passport has been finalised it will be sent directly to your nominated address in Vietnam.

Please note that if the residential and delivery address is not in Vietnam, the new upload function will not become available at the application stage.

If you face any issues when completing the passport application or during the account registration process, please email [email protected].

Passport and notarial services

Passport and notarial appointments are available from 09:00 to 12:00, Monday to Friday, excluding public holidays.

Passport and notarial services are by appointment only.

Book an appointment with Australian Consulate-General Ho Chi Minh City using SetMore

Please ensure you have all necessary supporting documents with you before you attend your appointment at the Consulate.

Clients without an appointment will only be seen in exceptional circumstances. For further enquiries, please contact us at [email protected] (passport services) or at [email protected] (notarial services) and provide us with a contact number (if possible).

Passport

Notarial

Consular

The Consular Services Charter outlines how and when we can help Australians overseas.

For consular assistance in Vietnam:

For urgent consular assistance outside of business hours, the Consular Emergency Centre (CEC) in Canberra provides 24-hour support for Australians with serious and urgent needs. It is also for the friends and family of Australians overseas.

For urgent consular assistance, contact the CEC on:

Privacy Policy

The Department of Foreign Affairs and Trade (DFAT) uses third-party software (Setmore) to manage the Consulate-General’s appointments.

Your personal information (including your name and contact details) will be collected by DFAT via Setmore to book your appointment and for related purposes. 

By proceeding with this booking, you are consenting to the collection of this information by Setmore on DFAT’s behalf for these purposes. If this information is not collected, DFAT’s ability to arrange your appointment will be limited. 

Your personal information will be handled by Setmore in accordance with Setmore’s Privacy Policy, and by DFAT in accordance with DFAT’s Privacy Policy.