The Consular Services Charter outlines how and when we can help Australians overseas.
For consular assistance in Vietnam:
For urgent consular assistance outside of business hours, the Consular Emergency Centre (CEC) in Canberra provides 24-hour support for Australians with serious and urgent needs. It is also for the friends and family of Australians overseas.
For urgent consular assistance, contact the CEC on:
The Department of Foreign Affairs and Trade (DFAT) uses third-party software (Setmore) to manage the Consulate-General’s appointments.
Your personal information (including your name and contact details) will be collected by DFAT via Setmore to book your appointment and for related purposes.
By proceeding with this booking, you are consenting to the collection of this information by Setmore on DFAT’s behalf for these purposes. If this information is not collected, DFAT’s ability to arrange your appointment will be limited.