Australian Consulate-General
Ho Chi Minh City, Vietnam

Passport Services

Passports Page 

Passport services by mail

Renewing your passport? You may be eligible to submit your application by mail. For more information on eligibility and how to lodge by mail please see:

→ Adult renewal application (PC7) by mail

Eligibility

For an Adult passport renewal, you must be 18 years and over and you will need an Australian Passport that:

  • was issued when you were aged 16 or older
  • was issued on or after 1 January 2006 with a minimum of two years’ validity
  • has your current name, date of birth, place of birth and gender, and
  • has not been reported lost, stolen, or cancelled.

If you can answer yes to all the above, please see the guide below.

If you answer no to any of these questions, you’ll need to lodge your application in person by appointment only.

Note: If you are applying for a replacement passport due to full visa pages, you must lodge the application (PC7 form) in person by appointment. The replacement passport has the same expiry date as the passport it replaces. Further information on replacement passport is available here

Completing an Adult passport renewal by mail

     1.Complete your renewal application form online

  • The application must be lodged within six months of completion

     2. Print and sign your application form

  • Print on plain white A4 paper, using the “fit to page” setting to ensure no sections are missing. Make sure the top and bottom of the page is not cut off. Refer to more information on printing your application form
  • Sign the form using black ink, within the signature box. Make sure there are no alterations or whiteout on the signature or the date.
  • A new signature will be required if your signature is outside the box.

     3. Photos

  • Two recent identical colour photos, less than 6 months old with your full name written on the back of one photo. Refer to photo guidelines for more information.
  • Do NOT attach the photos to the form as this may damage them.

     4. Payment

     5. Check your adult renewal checklist

 The passport will be posted to the address you have indicated on the form. Your current passport will automatically be cancelled 30 days from when the new passport is received at the Consulate.

 If you wish to collect the passport from the Consulate, please ensure this has been indicated in the section "Address to Receive Passport" on the 'Credit Card Deduction Authority Form'. Your current passport will be cancelled upon collection
 

     6. Post your application

         Australian Consulate-General Ho Chi Minh City

          Passport Section
          20th Floor, Vincom Centre, 47 Ly Tu Trong Street
          Sai Gon Ward, Ho Chi Minh City, Vietnam
          Tel: +84 28 3521 8100

     7. How long will it take?

  • Please allow a minimum of six weeks to receive a new passport once payment has been taken and a full application has been received.
  • To minimise processing time, make sure your application includes all required supporting documentation.
 
For any further questions please contact us directly before sending through your application on:
→ Child renewal application (PC8) by mail 

Eligibility

Child passport renewal applications (PC8) can be mailed-in provided the applicant is:

  • aged up to 15 years old and
  • has held a previous Australian Passport

If you can answer yes to all the above, please see the guide below.

For first-time child applications and applicants aged 16 or 17, the application must be lodged in person by appointment only.

Completing an Child passport renewal by mail

   

      1. Complete your renewal application form online

  • The application must be lodged within six months of completion.

      2. Photos

  • Include a minimum of two passport photos, less than six months old. Refer to photo guidelines for more information.
  • The back of one photo must be endorsed by the child’s guarantor, writing ‘This is a true photo of [the child’s full name]’ and signed in black ink.
  • DO NOT attach the photos to the form as this may damage them.

      3. Proof of identity of person(s) with Parental Responsibility

  • Good quality photocopies of identity documents of those with parental responsibilities (person(s) who signed section 17 on the application) that show their name, photo, signature and current address.
  • If your identity documents do not show your current address, please provide any supporting documents that show your name and current address, such as bank statements, police confirmation letter, utility bill, leasing contract, etc.
  • Name changes: If the current name of either parent is different to how it appears on the child’s birth certificate, please include certified copies of the documents that explain the change of name.

      4. Print the application form

  • Print the child renewal application on plain white A4 paper, using the “fit to page” setting to ensure no sections are missing. Make sure the top and bottom of the page is not cut off. Refer to more information on printing your application form.

      5. Signing the application form

  • The lodging person with parental responsibility to sign the form using black ink (section 17).
  • Children aged 10 years or older must provide a signature (section 18) unless a medical condition prevents this. Please ensure it is signed within the box with no alterations or whiteout on the signature or the date.
  • A new signature will be required if your signature is outside the box.

      6. Guarantor

  • A guarantor must sign section 11 of the application form and must also endorse the back of a passport photo by writing:
    ‘This is a true photo of [the child’s full name]’ and signing in a black pen.'
  • Refer to Child Passport guidelines (page 3) for more information on guarantor requirements.

      7. Consent

  • Parental Consent is required for a child passport. Everyone who is giving consent must sign section 15 of the form in front of a witness.

      8. Payment

      9. Check the child renewal checklist

The passport will be posted to the address you have indicated on the form. Your current passport will automatically be cancelled 30 days from when the new passport is received at the Consulate.

 If you wish to collect the passport from the Consulate, please ensure this has been indicated in the section "Address to Receive Passport" on the 'Credit Card Deduction Authority Form'. Your current passport will be cancelled upon collection
 

      10. Post your application

         Australian Consulate-General Ho Chi Minh City

          Passport Section
          20th Floor, Vincom Centre, 47 Ly Tu Trong Street
          Sai Gon Ward, Ho Chi Minh City, Vietnam
          Tel: +84 28 3521 8100

 

  

      11. How long will it take?

  • Please allow a minimum of six weeks to receive a new passport once payment has been taken and a full application has been received.
  • To minimise processing time, make sure your application includes all supporting documents.
 
For any further equestions please contact us directly before sending through your application on:

Note: If you are applying for a replacement passport due to full VISA pages, you must lodge the application (PC7 form) in person by appointment.

Passport services in person by appointment

Passport appointments are available from 09:00 to 11:30 from Monday to Friday.

The Consulate accepts card payments only.

Book an appointment with Australian Consulate-General Ho Chi Minh City using SetMore

Please refer to the guidelines and ensure you have all necessary supporting documents with you before attending your appointment at the Consulate.

For further enquiries, please contact us at [email protected] and provide us with a contact number.

Guidelines

Privacy Policy

The Department of Foreign Affairs and Trade collects, uses and discloses your personal information in accordance with our obligations under the Privacy Act 1988 (Cth) and the Australian Passports Act 2005 (Cth). The Department also uses a third-party software (Setmore) to manage the Consulate-General’s appointment system. Your personal information will be handled by Setmore in accordance with Setmore’s Privacy Policy and by DFAT in accordance with DFAT’s Privacy Policy.

By proceeding with this booking, you are consenting to the collection of this information by Setmore on DFAT’s behalf for these purposes. If this information is not collected, DFAT’s ability to arrange your appointment will be limited. 

Further information about how we use and disclose your personal information to process your application for an Australian passport is available on our website: www.passports.gov.au/protecting-your-privacy