Last updated 26 March 2021
This page has advice for Australians in Vietnam who are trying to return home to Australia.
For urgent consular assistance please call:
- +84 28 3521 8100 (within Vietnam; 8:30am to 5:00pm Monday to Friday)
- +61 2 6261 3305 (from overseas; 24 hours a day 7 days a week)
For non-urgent consular assistance please email us:
- Returning to Australia
- Entry into Australia
- Information for Australians in Vietnam
- Quick links
Existing international air passenger arrival caps will remain in place, with ongoing review by National Cabinet. If you have a flight booking, you should check with your airline for any changes to your flight departure details. There is no requirement for passengers to pre-register their details with the Embassy or Consulate to purchase flights home.
- In April 2021, Vietnam Airlines will be flying:
Day of week
Ho Chi Minh City (SGN) – Sydney (SYD)
4, 8, 11, 15, 18, 22, 25, 29 April 2021
Hanoi (HAN) – Sydney
3, 10, 17, 24 April 2021
- Tickets are only available for purchase by attending a Vietnam Airlines office in person or through a ticketing agent. They are not available for purchase online.
- Singapore Airlines is flying daily from both Hanoi and Ho Chi Minh City to Singapore with onward connections to Sydney, Melbourne, Brisbane, Perth and Adelaide.
- Singapore Airlines are taking forward bookings. Their flight schedules are available online.
- Passengers should read the conditions for transiting in Singapore carefully.
- Tickets are available for purchase by contacting their ticketing offices in Hanoi and Ho Chi Minh City.
- Cathay Pacific have suspended passenger services between Vietnam and Hong Kong in February and March due to new Hong Kong Government quarantine requirements on air crew.
- Please contact their local Ho Chi Minh City office if you have been affected.
All travellers arriving in Australia must undergo a mandatory 14-day quarantine in their city of arrival, regardless of their final destination.
This will be organised by the Australian Border Force and the relevant state and territory Government on your arrival.
After you have completed your 14-day quarantine you will be free to travel onto your final destination.
States and territories have introduced their own arrangements and costs. Visit your state or territory website for more information on quarantine costs and arrangements.
- New South Wales
- Western Australia
- South Australia
- Northern Territory
- Australian Capital Territory
Only Australian citizens, permanent residents and immediate family members can travel to Australia.
Anyone who is not an Australian citizen, Australian permanent resident or immediate family member of an Australian citizen will need to apply for and be granted an exemption to enter Australia. Without a granted exemption, you will be denied boarding at the airport.
From 22 January 2021, if you’re travelling to Australia, you must provide evidence of a negative COVID-19 (PCR) test to your airline when checking in for your flight at the departure point (exemptions apply).
- You must be tested 72 hours or less prior to the scheduled flight departure.
- If you or a primary close contact of your travelling group tests positive, you won’t be allowed to travel to Australia.
- Masks must be worn on all international flights, including at airports.
If you transit through a third country on your return journey to Australia, you should check on any local requirements at your transit destination and follow the advice of local authorities on social distancing and mask wearing while in transit.
Anyone who has a negative test result and enters Australia must still complete mandatory 14-day quarantine at designated facilities in your port of arrival.
You can find a list of COVID-19 PCR testing locations in Hanoi, Ho Chi Minh City and Da Nang here.
- If you are travelling to Australia, you should complete an Australia Travel Declaration online at least 72 hours before boarding your flight.
- You will need to provide your contact details in Australia, flight information, health status and requirements during quarantine.
- This information helps the Australian Government determine your quarantine arrangements and enables health authorities to contact you if someone you travelled with tests positive for COVID-19.
- Travellers to South Australia are required to complete the Cross Border Travel Registration online.
- Travellers to Western Australia (including Western Australian residents) must complete a G2G Pass online.
- Travellers to Victoria will need to fill out the Victorian Quarantine Arrival Form separately for each person (including each child) travelling to Victoria before departure.
- Travellers to Queensland should complete the Queensland International Arrivals Registration form at least 3 days before departing for Queensland from overseas.
If you are an Australian citizen or Permanent Resident in Vietnam who wishes to return to Australia but have been unable to, you can register by visiting the COVID-19 Registration portal. Please complete details of each traveller and provide your address in Vietnam and not Australia.
If you are in Vietnam but do not want to return to Australia, please do not register. Registration is for those seeking to return to Australia only.
Registering your details with DFAT does not guarantee we can facilitate your return to Australia. However it does help us better understand who's seeking to return home and how we can be most effective in helping.
If you’ve been unable to return to Australia due to COVID-19 restrictions and are experiencing financial distress, you may be eligible for interest-free loans to cover living costs while you wait for a flight to Australia and/or to help cover the costs of the flight.
The Department of Foreign Affairs and Trade (DFAT) in Canberra is administering the loans program. These emergency loans are only available as a last-resort. Applicants will have to meet strict eligibility criteria and must be intending to return to Australia as soon as a flight is available.
If you're an Australian citizen or permanent resident returning from overseas, you may be eligible for government payments and other support. Usually a person must be in Australia when they claim. However, your claim may be accepted while you’re overseas if you’ll be eligible when you return to Australia.
We understand it can be very overwhelming and confusing as each state/territory has their own restrictions in managing COVID-19. If you are unable to find the information online or need further advice we would recommend contacting the Australian National Coronavirus Hotline – +61 2 4018 3422.
- Urgent consular assistance
- Smartraveller | Vietnam Travel Advice
- Smartraveller | COVID-19
- Smartraveller | COVID-19: Registration
- Smartraveller | COVID-19: Overseas financial assistance
- Home Affairs | Travel restrictions and exemptions entering Australia
- Home Affairs | Applying for an exemption to enter Australia if you are not in an exempt category