Australian Consulate-General
Ho Chi Minh City, Vietnam

COVID-19 Information

Last updated 25 October 2021

This page has advice for Australians in Vietnam who are trying to return home to Australia.

For urgent consular assistance please call:

  • +61 2 6261 3305 (from overseas; 24 hours a day 7 days a week)

For non-urgent consular assistance please email us: 

Returning to Australia

 

Flights to Australia

Existing international air passenger arrival caps will remain in place, with ongoing review by National Cabinet. If you have a flight booking, you should check with your airline for any changes to your flight departure details. There is no requirement for passengers to pre-register their details with the Embassy or Consulate to purchase flights home.

Vietnam Airlines

 

Singapore Airlines

  • Singapore Airlines is flying daily from both Hanoi and Ho Chi Minh City to Singapore with connections to Sydney, Melbourne, Brisbane, Perth and Adelaide.
  • Starting 1 November 2021, Singapore Airlines will begin flying quarantine-free For Eligible Passengers Only (FEPO) flights from Singapore to Sydney and Melbourne.
  • Singapore Airlines will operate repatriation flights from Singapore to Darwin on 2, 8, 9, 19, 27, November and 5 December.
    • These Singapore Airlines flights will go into Darwin, and passengers will be required to quarantine at the Howard Springs facility for 14 days.

    • There will not be an option for passengers to seek an exemption to transfer to another state to home quarantine, even if they have been double vaccinated with an approved or recognised TGA vaccine. 

    • Read more: Entry into Australia (singaporeair.com)

Scoot

Cathay Pacific

Quarantine in Australia

When you arrive in Australia, you must quarantine for 14 days at designated facilities in your port of arrival – unless you have an exemption. Vaccination against COVID-19 or a negative COVID-19 test prior to boarding your flight does not change this quarantine requirement.

  • You don't need to book your place in quarantine. You'll be allocated a place when you arrive in Australia. 
  • The quarantine requirements are managed and enforced by state and territory governments with Australian Government support. You may have to contribute to the cost of quarantine.
  • You can't travel domestically (including to your home) or continue on any domestic connections until you have completed the 14-day mandatory quarantine period.

Read more : Travel for vaccinated Australians | COVID-19 and the border (homeaffairs.gov.au)

Entry into Australia

Only Australian citizens, permanent residents and immediate family members can travel to Australia.

Anyone who is not an Australian citizen, Australian permanent resident or immediate family member of an Australian citizen will need to apply for and be granted an exemption to enter Australia. Without a granted exemption, you will be denied boarding at the airport.

Read more: Department of Home Affairs | Coming to Australia

Negative COVID-19 PCR Testing

From 22 January 2021, if you’re travelling to Australia, you must provide evidence of a negative COVID-19 PCR test to your airline when checking in for your flight at the departure point (exemptions apply).

  • You must be tested 72 hours or less prior to the scheduled flight departure.
  • If you or a primary close contact of your travelling group tests positive, you won’t be allowed to travel to Australia.
  • Masks must be worn on all international flights, including at airports.

If you’re transiting through a third country, you should also check on any local requirements at your transit destination and confirm with your airline any specific requirements for onward travel.

Some airlines are requiring a negative PCR test 48 hours before your scheduled departure time.

Anyone who has a negative test result and enters Australia must still complete mandatory 14-day quarantine at designated facilities in your port of arrival.

You can find a list of COVID-19 PCR testing locations in Hanoi, Ho Chi Minh City and Da Nang here: COVID-19 Vietnam Testing Locations (embassy.gov.au)

Read more: Smartraveller | Advice for returning to Australia

Australia Travel Declaration

  • Before you travel to Australia, you should complete the Australia Travel Declaration at least 72 hours before your departure.
  • The Australia Travel Declaration collects your contact details in Australia, flight details, vaccination information, quarantine requirements and your health status.
  • This information helps the Australian Government determine your quarantine arrangements and also allows the relevant health departments to contact you if someone you travelled with tests positive for COVID-19. If you do not complete the declaration you may not be able to board your flight.

Read more: Department of Home Affairs | COVID-19 and the border: Australia Travel Declaration

South Australia: Cross Border Travel Registration

Western Australia: G2G Pass

  • Travellers to Western Australia (including Western Australian residents) must complete a G2G Pass online.

Victoria: Victorian Quarantine Arrival Form

  • Travellers to Victoria will need to fill out the Victorian Quarantine Arrival Form separately for each person (including each child) travelling to Victoria before departure.

Queensland: Queensland International Arrivals Registration

Information for Australians in Vietnam

 

Registration

If you are an Australian citizen or Permanent Resident in Vietnam who wishes to return to Australia but have been unable to, you can register by visiting the COVID-19 Registration portal. Please complete details of each traveller and provide your address in Vietnam and not Australia.

If you are in Vietnam but do not want to return to Australia, please do not register. Registration is for those seeking to return to Australia only.

Registering your details with DFAT does not guarantee we can facilitate your return to Australia. However it does help us better understand who's seeking to return home and how we can be most effective in helping.

Overseas financial assistance

If you’ve been unable to return to Australia due to COVID-19 restrictions and are experiencing financial distress, you may be eligible for interest-free loans to cover living costs while you wait for a flight to Australia and/or to help cover the costs of the flight.

The Department of Foreign Affairs and Trade (DFAT) in Canberra is administering the loans program. These emergency loans are only available as a last-resort. Applicants will have to meet strict eligibility criteria and must be intending to return to Australia as soon as a flight is available.

Read more: Smartraveller | Overseas Financial Assistance

Government Payments or Other Support

If you're an Australian citizen or permanent resident returning from overseas, you may be eligible for government payments and other support. Usually a person must be in Australia when they claim. However, your claim may be accepted while you’re overseas if you’ll be eligible when you return to Australia.

Read more: Services Australia | Australians returning from overseas

We understand it can be very overwhelming and confusing as each state/territory has their own restrictions in managing COVID-19. If you are unable to find the information online or need further advice we would recommend contacting the Australian National Coronavirus Hotline+61 2 4018 3422.

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