Australian Consulate-General
Ho Chi Minh City, Vietnam

Visas and migration

What's new   



The Australian Embassy and Australian Consulate-General in Vietnam will be closed over the Christmas (December 2015) and Vietnamese New Year (February 2016) periods.

If you are planning to travel to Australia over the festive periods, the deadline for lodgement of all Visitor (subclass 600) and Temporary Work (subclass 400) visa applications are as follows:

  • Christmas 2015: Friday 27 November 2015
  • Vietnamese New Year (Tet) 2016: Friday 8 January 2016

For applications lodged after these dates for travel during these peak periods, the Visa Office may be unable to guarantee a decision before your intended date of travel.

New 'payment for visas' framework

On 14 December 2015, new criminal and civil penalties and visa cancellation provisions has been introduced as part of a 'payment for visas' framework that allows for sanctions to be imposed on a person who asks for, receives, offers or provides a benefit in return for visa sponsorship or employment (that requires visa sponsorship). 

For further information, please see: Work visa scams.

Electronic Visa Record

From 1 September 2015 visa holders will no longer be able to request and pay for a visa label. Visa holders can access their visa record through our free Visa Entitlement Verification Online (VEVO) service or the myVEVO mobile app.

Introduction of Biometrics Collection for Visa Applicants in Vietnam

From 17 July 2015, the Department of Immigration and Border Protection will commence collecting biometrics in Vietnam from clients applying for Australian visas at the VFS Global Australian Visa Application Centre (AVAC) in Ho Chi Minh City. Visa applicants will need to attend an AVAC in person to provide their biometrics.

Biometric collection will commence on 27 July 2015 for visa applicants who lodge applications at the VFS Global AVAC in Hanoi. More information about biometric data collection is available here.

Change to Citizenship application fees from 1 January 2016

Citizenship application fees will change from 1 January 2016. Any application received on or after 1 January 2016 will be charged the new fee.

New fees can be found at

Important Information for Student visa applicants

Complete your medical examination before you lodge your visa application

All student visa applicants need to meet Australia’s health requirement. The health examination and following immigration health assessment process can take several weeks to be completed. To avoid delays, you can complete your health examinations before lodging your visa application by using a new service called My Health Declarations.

My Health Declarations is a service that allows you to complete your health examination before lodging your visa application using our eMedical system.

Start: My Health Declarations

Please ensure you provide us with your Health Assessment Portal Identity Number (HAP ID) at the time you lodge your visa application.

Collection of decisions and/or original documents submitted with your visa application

Collection of decisions (where an email address has not been provided) and original documentation submitted with your application:
Please contact VFS global to determine whether there are any documents that you need to collect once your visa has been processed.

You do not need to make an appointment to collect documents from VFS.

You can check online, by email or by telephoning VFS Global:

Online Check (free service):
E-mail (free service):  
Telephone (local call cost): 1900.565639 (from overseas: +84.8.3521.2000)

How to lodge an application in Vietnam 

Important Notice: Requests for urgent processing will be considered only in exceptional circumstances.

You should not book flights or make travel commitments until you have a visa to travel to Australia. The department will not be liable for any financial loss incurred by clients whose visa application was finalised later than expected or where an application is unsuccessful.

Step 1: Find out what information you need to provide with your application:

Application Checklists

Step 2: What is the cost of the visa and what currency do I pay in?

Application Charges

Acceptable methods of payment

Step 3: Where can I lodge my application?

How to lodge an application

Step 4: Find out how long your visa will take to process

Visa processing times - visas process in Vietnam and Laos

Visa processing times - all visas

Already have an Australian visa?

Check the status of your visa and its entitlements online: Visa Entitlement - Verification Online 

General information

Coming to Australia

Australia\'s modern electronic visa system does not require you to have a visa label placed in your passport to confirm your immigration status and entitlements in Australia. When you check-in to fly to Australia, airline staff will use your passport to electronically confirm that you have authority to travel to Australia prior to boarding the aircraft.

Further information: About your visa

There are a few other important things you should know before applying for, or being granted, an Australian visa.

Further information: Coming to Australia

Contact details

VFS Global (lodgement of applications and collection of decisions and original documentation)

Australian Department of Immigration and Border Protection

Australian Embassy, Hanoi

Australian Consulate-General, Ho Chi Minh City

Client Service Survey 

In order to assess the quality of our client service, we are conducting a survey to encourage continual improvement in the services we offer to our clients. You can access the survey here:


Last updated 23 December 2015