Changes to DIBP Counter Operations in Ho Chi Minh City
From 29 August 2016, access to the Department of Immigration and Border Protection (DIBP) counter at the Australian Consulate-General in Ho Chi Minh City (HCMC) is limited to clients with a pre-booked appointment.
Please see ‘Where to Apply’ for information on how to lodge your visa or citizenship application.
For information related to visa or citizenship requirements, please contact the Australian Visa Application Centre (AVAC), VFS Global in Vietnam:
AUSTRALIAN VISA APPLICATION CENTRE (AVAC) - VFS Global
Call Centre: 9:00 am – 05:00 pm
- Telephone: 1900.565639 (local call cost) or +84.8.3521.2000 (from overseas)
- Email: Info.firstname.lastname@example.org
Clients still wishing to deal directly with DIBP HCMC will need to make a prior appointment. The wait time for an appointment is approximately 2 weeks.
Appointments can be made by:
- E-mailing email@example.com or;
- Telephoning (84) (8) 3521.8260 between 9:00 am and 12:00 noon Mondays to Fridays.
Visas and Migration
The Department of Immigration and Border Protection (DIBP) at the Australian Consulate General in Ho Chi Minh City and the Australian Embassy in Hanoi processes most visa applications and some citizenship applications for residents of Vietnam and Laos. The information in this website is meant as supplementary, country specific information to that contained in the main DIBP website - www.border.gov.au.
Notice to all Visa Applicants
Please lodge your visa application well before your intended date of travel, see: Processing times. Requests for urgent processing of visa applications will only be considered in exceptional circumstances and on a case by case basis.
You should not book flights or make travel commitments until you have a visa to travel to Australia. The department will not be liable for any financial loss incurred by clients whose visa application was finalised later than expected or where an application is unsuccessful.
- Important changes to the student visa programme – from 1 July 2016
- Longer Visitor Visas for eligible applicants – from 1 July 2016
- Online visa lodgement
- Biometrics Collection for Visa Applicants in Vietnam
- Current average processing times
- Tuberculosis (TB) warning for international students
- myVEVO - a new mobile app to check your Australian visa work rights, study rights, travel conditions and expiry date
- Current scams you should be aware of – migration fraud
Fees & Application Forms
The current fee and application form for visas is available on the Department of Immigration and Border Protection website. Fees and Charges
Visa and Citizenship Options
- Find a Visa - Australian Visa Wizard
- Temporary Work
- Skilled Work
- Family Migrants
- Returning Residents
- Work and Holiday Visa
- Where to Apply
- Application Checklists
- After you apply
- Fees and Charges
- Processing Times
- Australia's Health Requirements
- Visa labels
- Migration fraud
- Contact us
Client Service Survey
In order to assess the quality of our client service, we are conducting a survey to encourage continual improvement in the services we offer to our clients. You can access the survey here: www.surveymonkey.com/s/DIBPHCMC
Last updated 26 August 2016