Australian Consulate-General
Ho Chi Minh City, Vietnam

Consular and Passport Services

Notice

The Australian Consulate-General  will be closed on 4 September 2017 in observance of  Vietnamese National Day

Normal office hours will resume from 5 September 2017

For 24-hour Emergency Consular assistance, please call

+84 28 3521 8100 and follow the prompts

or +61 2 6261 3305 (international call to Australia)

Notice

Australian Notarial Services and Passport fee changes from 1 January 2017:

On 1 January 2017, a number of changes regarding Australian Notarial Services and Passports will come into effect. These include:

  • Australian Passport fees will increase (see further information here)
  • Australian Notarial Service fees will also increase (see fee schedule here)

All fees are converted into Vietnamese Dong at the prevailing rate. All fees are payable in Vietnamese Dong only. Current payment methods available are cash, credit and debit cards.

For further information, please visit Australian Passports website, the Smartraveller website or contact us on +84 28 3521 8100 from 8:30am to 5pm Monday to Friday.

Consular and Passport Services

The Consular, Notarial Services and Passports counter is open from 09:00am to 1:00 pm, Monday to Friday, excluding public holidays.

Notarial and Passport services will be provided by appointment only.  As of 1 January 2017, appointments for these services will need to be made here.

Book an appointment with Australian Consulate-General Ho Chi Minh City using SetMore

Please ensure you have all necessary supporting documents with you before you attend your appointment at the Consulate.

Privacy Policy

The Department of Foreign Affairs and Trade (DFAT) uses third-party software (Setmore) to manage the Consulate-General’s appointments.

Your personal information (including your name and contact details) will be collected by DFAT via Setmore to book your appointment and for related purposes. 

By proceeding with this booking, you are consenting to the collection of this information by Setmore on DFAT’s behalf for these purposes. If this information is not collected, DFAT’s ability to arrange your appointment will be limited. 

Your personal information will be handled by Setmore in accordance with Setmore’s Privacy Policy (http://setmore.com/privacy), and by DFAT in accordance with DFAT’s Privacy Policy (http://dfat.gov.au/about-us/about-this-website/pages/privacy.aspx).
 

If you need emergency consular assistance outside of normal business hours, the Department of Foreign Affairs and Trade Consular Emergency Centre (CEC) in Canberra is there to help 24 hours a day, 7 days a week. Contact the CEC by calling the Australian Consulate-General switchboard (28) 3521 8100 and follow the prompts for emergency consular assistance. Alternatively, contact the CEC directly by dialling +61 2 6261 3305 (international call charges apply). The CEC is also an advisory line for concerned family members in Australia and can be called on 1300 555 135 (for the cost of a local call within Australia).

What we can and cannot do

The Australian Consulate-General in Ho Chi Minh City can provide a range of consular, notarial and passport services. For further information on these, please click on the links provided below:

  • Consular services: Assisting Australians overseas within limits
  • Passport services:
    • Applying for a passport online.
    • For specific information on lost or stolen passports in Vietnam, please click here.
    • For specific information on passport application guarantors in Vietnam, please click here.
  • Notarial services:
    • From 1 July 2014, the Australian Government will only legalise education documents issued by an Australian accredited education authority. For more information, click here.

For information on the associated fees for passports, please click here.

For information on the associated fees for notarials, please click here.